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Management Consulting

The Project 802 Management Consulting business is aimed at improvement of business processes, reducing operational costs, minimising risk and maximising business efficiency.

The Management Consulting Services include the following functions...

Vendor Management

Monitoring, measuring and managing vendors against SLAs. Mediating over contractual difficulties. Continuously analysing, containing and reducing costs on vendor engagements and service contracts. Reassess suitability of vendor’s solutions, products and services. Ensuring accuracy of vendor billing.

Contracts Management

Identifying and advising on potential risks in vendor contracts and service agreements. Negotiating renewal of contracts on behalf of clients. Defining support procedures and escalation contact matrices for ongoing services provided by the vendor.

Process Improvement

Analysing existing business processes and identifying possible improvements to achieve cost reduction and operational efficiencies.

Change Management

Instilling a willingness and culture of change across organisations from executive to workforce level. Performing Change Management projects aligned to large ERP implementations or Business Process Improvement facilitation.

Managed Projects and Project Facilitation

Managing projects, convening and facilitating meetings. Concluding agreements. Mediating difficult situations between internal and external parties.

Rationalisation and cost containment

Analysing specific functional areas of clients business. Recommending structural, functional or behavioural improvements.

Human Resource Issues

Recruitment of permanent or contract staff. Advising on employee development solutions. Dealing with difficult personnel matters on an individual basis. Recommending and executing appropriate corrective consultation measures in accordance with company HR policies. Mentoring, steering and coaching of individuals.

Document Quality Assurance

Preparation of documents, management reports and presentations. Proof-reading existing documents for quality assurance purposes. Delivering management presentations.

Money Management

Analysing, mediating and solving difficult debtors or creditors situations including specific case-by-case large debt resolution.

Research and Liaison

Negotiating and liaising with other companies, divisions and service providers to gain best practice, policies, processes, system interfaces, services agreements, license agreements and procurement leverage.

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